King Certified Performance

Privacy policy

KinG Certified Performance, King Certified Enterprises LLC, and KCproducts (collectively “KinG Certified Performance,” “KCP,” “KCproducts,” “we,” “us,” or “our”) respect your privacy.

This Privacy Policy explains how we collect, use, retain, disclose, and protect information when you visit kingcertifiedperformance.com, purchase products or services, submit a contact form, request automotive tuning or calibration services, provide vehicle information, communicate with us, or otherwise interact with our business.

1. Information We Collect
We may collect information that you voluntarily provide, including:

Name
Email address
Telephone number
Billing address
Shipping address
Business name
Order information
Customer service communications
Quote requests
Appointment information
Product inquiries
Information submitted through website forms
Automotive and Vehicle Information
Because we provide automotive performance, tuning, calibration, consulting, detailing, parts, and related services, we may also collect:

Vehicle year, make, and model
Vehicle Identification Number (VIN)
Engine specifications
Transmission specifications
Engine and transmission control-module information
Aftermarket modifications
Fuel type
Injector and fuel-system information
Calibration files
Datalogs
Diagnostic trouble codes
Dynamometer results
Performance measurements
Photographs and videos
Other technical information necessary to provide requested services
2. Information Collected Automatically
When you use our website, certain technical information may be collected automatically by our website platform or other service providers.

This may include:

IP address
Browser type
Device type
Operating system
Pages viewed
Visit dates and times
Referring pages or websites
Website interactions
Approximate location derived from IP address
Cookie or device identifiers
Session information
We may use this information to understand website traffic, maintain security, improve our website, diagnose technical issues, and understand how visitors use our services.

3. Durable Website Platform
Our website may be hosted, operated, or supported through Durable Technologies or related Durable services.

Durable may process technical and website information in connection with hosting, analytics, website operation, contact forms, security, and other website functionality.

Information processed by Durable is also subject to Durable's applicable privacy practices and terms.

4. Payment Information
Payments may be processed through third-party payment processors such as Stripe or other providers available through our website or business systems.

When payment information is submitted directly to a payment processor, KinG Certified Performance may not receive or store your complete payment-card number.

Payment processors may collect:

Cardholder name
Billing information
Payment-card information
Transaction information
Fraud-prevention information
Device and network information
Their processing is governed by their own privacy policies and security practices.

5. How We Use Information
We may use information to:

Process and fulfill orders
Provide automotive tuning and calibration services
Analyze datalogs
Develop or revise calibration files
Diagnose vehicle-related concerns
Provide automotive consulting
Provide detailing services
Recommend products or services
Create estimates and quotes
Schedule services
Communicate with customers
Provide technical support
Process payments
Arrange shipping and delivery
Manage returns, exchanges, refunds, or warranty claims
Maintain customer records
Maintain tune and calibration revision history
Improve our products, services, and website
Maintain website security
Prevent fraud or unauthorized activity
Comply with tax, accounting, legal, and regulatory requirements
Enforce our agreements and policies
Send marketing communications where permitted by law
6. Cookies and Similar Technologies
Our website may use cookies, session technologies, pixels, scripts, analytics tools, or similar technologies.

These technologies may be used to:

Operate the website
Maintain website functionality
Measure website traffic
Identify unique visitors
Understand device usage
Remember preferences
Maintain shopping-cart or checkout functionality
Improve website performance
Detect fraud or security threats
Measure marketing effectiveness
Users may be able to control cookies through browser settings and any cookie controls made available through our website.

Blocking certain cookies may affect website functionality.

7. Google Analytics and Other Analytics Tools
We may use Google Analytics or similar analytics services now or in the future.

If enabled, these services may collect information regarding website visits, pages viewed, devices, interactions, approximate location, and other technical information.

Where required by applicable law, we will provide appropriate notices or choices relating to nonessential tracking technologies.

8. How We Disclose Information
We may disclose information when reasonably necessary to operate our business, including to:

Durable
Website hosting providers
Payment processors
Shipping carriers
Automotive parts manufacturers and suppliers
Email providers
Communications providers
Accounting providers
Information-technology providers
Analytics providers
Marketing providers
Fraud-prevention providers
Professional advisers
Attorneys
Accountants
Government authorities where legally required
We do not authorize these providers to use personal information for unrelated purposes except as permitted by law.

9. Sale or Sharing of Personal Information
KinG Certified Performance does not sell customer personal information for money as part of our ordinary business operations.

Certain analytics or advertising technologies may, under some state privacy laws, constitute “sharing,” “targeted advertising,” or a “sale” even where information is not exchanged directly for money.

Where applicable law requires an opt-out right, eligible consumers may exercise that right through available website privacy controls or by contacting us.

10. Calibration Files and Datalogs
Calibration files, datalogs, tune revisions, technical notes, vehicle specifications, and diagnostic records provided to or created by KinG Certified Performance may be retained as reasonably necessary to:

Perform requested services
Maintain tune revision history
Provide future support
Diagnose subsequent concerns
Verify previous work
Maintain business records
We will not knowingly publish personally identifying customer information contained in those files without authorization except as permitted or required by law.

11. Customer Vehicle Photographs and Videos
Customers may provide photographs or videos for technical evaluation, documentation, detailing, tuning, or other services.

Providing photographs or videos for service purposes does not automatically grant KinG Certified Performance permission to use personally identifiable customer information for advertising.

We may request permission before using identifiable customer content in promotional materials where appropriate.

12. Email Communications
You may opt out of promotional email communications by using an available unsubscribe mechanism or contacting us.

We may continue sending transactional or service-related communications concerning:

Orders
Payments
Appointments
Tune revisions
Technical support
Warranty matters
Legal notices
Customer-service issues
13. Text Messages
If you provide a mobile telephone number, we may use it for customer-service, order, appointment, tuning, or service-related communications.

Marketing text messages, if used, will be subject to applicable consent requirements.

Consent to receive promotional text messages is not required as a condition of purchasing goods or services unless permitted by law.

Message and data rates may apply.

14. Information Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no website, email system, electronic transmission, or data-storage system can guarantee absolute security.

Customers should not send Social Security numbers, passwords, full payment-card numbers, or other unnecessary sensitive information through ordinary email, text messages, or website contact forms.

15. Data Retention
We may retain information for as long as reasonably necessary to:

Fulfill orders
Provide customer service
Maintain tuning records
Maintain warranty records
Resolve disputes
Meet legal obligations
Meet accounting or tax requirements
Prevent fraud
Maintain business records
Protect our legal rights
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

16. State Privacy Rights
Depending upon your state of residence, applicable law, and whether KinG Certified Performance meets applicable statutory requirements, you may have rights concerning your personal information.

Those rights may include:

Confirming whether personal information is processed
Accessing personal information
Correcting inaccurate information
Requesting deletion
Obtaining a portable copy of certain information
Opting out of certain targeted advertising
Opting out of certain sales or sharing
Limiting certain sensitive-data processing
Appealing certain privacy-request decisions
Receiving equal service when exercising privacy rights
Not every right applies to every consumer, state, or business.

We may verify your identity before completing a privacy request.

17. Louisiana Privacy Rights
Louisiana has enacted the Louisiana Data Privacy Act.

Where and when that law applies to KinG Certified Performance, eligible Louisiana consumers may exercise applicable rights provided by the Act, including certain rights concerning access, correction, deletion, portability, targeted advertising, sale of personal data, and certain profiling.

Nothing in this Privacy Policy is intended to represent that KinG Certified Performance is subject to a statutory requirement that does not legally apply to the business.

18. California Privacy
California residents may have additional privacy rights under applicable California law.

Where applicable, these may include rights concerning:

Disclosure of categories of information collected
Access
Correction
Deletion
Sale or sharing
Sensitive personal information
Non-discrimination
We do not knowingly sell personal information of persons under 16.

19. Browser Privacy Signals
Certain browsers permit users to send privacy preference signals, including Global Privacy Control.

Where applicable law requires recognition of a qualifying browser-based opt-out preference signal, we will process that signal as legally required.

Other “Do Not Track” signals may not have a universally accepted technical or legal standard, and our response may therefore vary unless applicable law requires otherwise.

20. Children's Privacy
Our website and services are not directed to children under 13.

We do not knowingly collect personal information online from children under 13 without legally required parental consent.

If we learn that information was collected from a child contrary to applicable law, we will take reasonable steps to delete it.

21. Third-Party Links
Our website may contain links to:

Manufacturers
Vendors
Payment processors
Social-media platforms
Automotive businesses
Scheduling services
Other third-party websites
We do not control the privacy practices of independent third parties.

Users should review those parties' privacy policies before submitting information.

22. Business Transfers
If all or part of KinG Certified Performance or King Certified Enterprises LLC is sold, merged, financed, reorganized, or transferred, business records and personal information may be transferred as part of that transaction as permitted by law.

23. Legal Disclosures
We may preserve or disclose information when reasonably necessary to:

Comply with applicable law
Respond to lawful legal process
Protect our legal rights
Investigate fraud
Protect customers
Protect our systems
Prevent unauthorized activity
24. Changes to This Policy
We may modify this Privacy Policy as our website, technology, services, business practices, or legal obligations change.

The “Last Updated” date will identify the latest revision.

Material changes may be communicated by additional notice when required.

25. Contact and Privacy Requests
Questions and privacy requests may be directed to:

KinG Certified Performance
King Certified Enterprises LLC
DeRidder, Louisiana
Website: kingcertifiedperformance.com

Email: [email protected]
Telephone: 337-515-3829

Please provide enough information for us to understand and verify the request.